Dealing with poor performance is never easy. Emotions are involved. But no business can afford either the morale or economic impact of a poor performer.

Our approach is straight forward. First, listen – get to the root cause of the poor performance. Then, act.

The action we take with you depends on the root cause. Together, we may decide that the best action is:

• a performance improvement program,
• or focused training or coaching,
• or appropriate outplacement.

 We do whatever makes business sense in each specific situation.